The Blossoming Garden Centre Essay Example | Topics and Well Written Essays - 2750 words

The Blossoming garden Centre - Essay ExampleAccording to Mr. Gordon Rose, there should be a positive attitude constantly towards the customers, as they bring business to the concern. Thus, there should be no failure in the skills used for powerful customer service. Customer satisfaction is the main area of interest for this concern. Blossoming garden Centre national study deals mainly with the training of the staffs which could meet the requirements of the employee legislation, product knowledge as well as comfortable acquaintance to meet the instant needs of the customers which would improve the business and assist in attaining competitive advantages.Considering these facts, the written report intends to summarise the system of providing training to the employees in Blossoming Garden Centre with the assistance of nurture and using approach. Through the discussion, the paper will also focus on suggesting a systematic process in order to implement the approach with due signific ance to the Kolbs Learning Cycle model.Blossoming Garden Centre is located on the borderline of Lily Rose town where the populace is mostly employed. The booming industries in that region are tourism and entertainment is focussed on recreational services. The organization uses the approach of Learning and Development as an activity, to enhance the skills and behavioral changes of employees. The Learning and Development process involves three most principal(prenominal) phases which are, developing the skills of the individual employees, refining the staffs of the organization and to offer expert training which will facilitate some(prenominal) organization and individual improvement.